Better Service. Guaranteed
If you’re not happy after 6 months, we’ll give you your fees back.
This is an un-caveated offer which puts the onus on us to make sure you’re happy.
We have offered our guarantee to all new clients for over five years and in more than 99% of instances have delivered a positive result for our clients. On this basis if you feel that appointing a new agent is a gamble, we’re as close to a sure-thing as you’re likely to get.
Although it can vary a little from client to client, we will typically benchmark our performance against our core service agreement and sometimes, project-specific deliverables. Such is the level of our confidence, in some instances we also even prepared to extend the period of our warranty
Flexible notice period
We believe that our clients should also only stay with us because they want to, not because they can’t leave. This is why we also offer flexible notice periods that dont tie you in if you want to leave.
If you would like to talk to us about our guarantee, or have general questions, feel free to get in touch.
We’re also happy to offer a little advice or assistance on a no-obligation basis if your inquiry is at an early stage, so dont be afraid to sound us out
We’re usually able to respond within a couple of hours.
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