Hear from our satisfied customers
“Richard from Haus block management was absolutely exceptional and very pro-active. All our queries related to RTM and how to go about it were very swiftly answered. He helped us with the door-to-door campaigning to get the minimum number of leaseholders required to sign up for RTM and eventually we got RTM all thanks to Richard and his lovely team. Been dealing with Haus block management coming to closer than a year now and very happy with the service received and have even got them to manage our estate too. Highly recommend.”
“Setting up an RTM can initially seem daunting, as there are many aspects to consider. However, the knowledgeable team at Haus ensured that we clearly understood every step of the process and guided us through it with confidence and ease. They made us aware of the legal responsibilities involved in managing and maintaining our building and provided excellent support throughout. Thanks to their expertise and guidance, we were able to successfully achieve our goals with the RTM, and we are extremely grateful for their help.”
“Frankly, the support from Haus was instrumental in getting the RTM effort completed. Residents had tried a number of times in the past to contact all leaseholders but couldn’t get in touch with a majority of owners. Haus really streamlined the process and also coupled that with support “on the ground” in reaching out and getting in touch with residents. Having RTM over our block means that we are finally able to have a say in guiding how our service charge is being spent and managed.”
“We were supported by Haus throughout the entire process of establishing the RTM Ltd., negotiating with the existing Managing Agent, and helping the new Board put the appropriate structure in place. They also ensured that the entire operation became transparent, not only in terms of bookkeeping but across the broader management of the building. Importantly, Haus reduced our cost budget by 30% while maintaining the same service levels as our previous managing agent.”
“Richard Delaney of Haus was excellent throughout the whole RTM procedure. From the outset Richard provided a clear explanation of the entire process and provided advice, guidance and support throughout to make the process as straightforward and stress free as possible. When difficult and challenging questions about the process were raised by leaseholders in our building Richard provided full support in assisting with the replies covering all the legal and technical issues. Richard was available throughout the process to provide all necessary help and support and was friendly and courteous at all times.”
“Haus were fantastic with the RTM process. Their form was straightforward and easy to complete. They ran a targeted campaign for the leaseholders to encourage engagement and get the required number of leaseholders to sign up. Their legal team clearly knew what they doing and we definitely felt that we were in safe hands. We did have some push back from the freeholder but Haus tackled them effectively and persuaded them to drop their objection without going to the tribunal. I would recommend Haus to anyone looking to obtain RTM.”
“The RTM process was handled in a very structured and professional way from start to finish. What initially felt like a complex and potentially daunting process was made clear and manageable through consistent guidance and communication. Each stage was explained in advance, expectations were set early on, and any questions or concerns were addressed promptly, which gave us confidence throughout.
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Haus Block Management were particularly strong in coordinating leaseholders and maintaining momentum. Their proactive approach to engagement, including regular updates and availability to answer queries, ensured that everyone remained informed and aligned. Even where there were challenges or technical aspects to navigate, these were handled efficiently and with a clear strategy, which avoided unnecessary delays.
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Overall, the RTM process was smooth, well-managed, and far less stressful than anticipated, and the ongoing support from Haus Block Management has restored confidence in how the building is run.”
“From our very first contact with Haus Block, a full year before we successfully gained the Right to Manage, Richard Delaney stood out as a very knowledgeable, approachable, and pragmatic advisor.
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He and team guided us through every stage of what proved to be a challenging process, including a significant setback when First Port raised late objections that delayed our RTM launch by almost a year. Rather than being deterred, Richard responded by swiftly coordinating a network of specialists, including property lawyers, engineers, and expert consultants – to help us effectively overturn those objections
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Throughout this period, his reliability and calm professionalism gave the Board real confidence. We are now in active transition from First Port to Haus Block, and based on everything we have experienced, we are genuinely optimistic about building a strong, long-term working relationship with their team.”
“The RTM process proved to be significantly more complex and protracted than we initially expected. Our application was challenged repeatedly and there were several attempts by the freeholder and their representatives to stall the process, prolong timelines and increase costs for residents. The process ultimately stretched over more than three years. Throughout this period Haus were extremely persistent and supportive. They helped residents navigate the legal and procedural requirements, coordinated specialist advice when needed, and continued to support the RTM company through multiple stages of the process. Importantly, they were prepared to invest time and resources into ensuring the application could proceed properly, including helping to secure expert input and legal support where required. Their tenacity and experience were instrumental in ensuring that residents were able to see the process through to completion and ultimately achieve resident-led management of the building.”
“The RTM process was smooth and fairly quick. Now the leaseholder have control on the service charge budget and the service charges were reduced by about 30% (with the same level of service been offered by Haus)”
Excellent
Based on 2,259 reviews
7 Jun 2024
Notice of Transfer
Davida Fouche dealt with the Notice of Transfer in respect of a purchase for one of our clients in record time. Very fast and efficient.
Stephanie
7 Jun 2024
Notice of Transfer
Davida Fouche dealt with the Notice of Transfer in respect of a purchase for one of our clients in record time. Very fast and efficient.
Stephanie
7 Jun 2024
Notice of Transfer
Davida Fouche dealt with the Notice of Transfer in respect of a purchase for one of our clients in record time. Very fast and efficient.
Stephanie
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