SIZE: 48 Units AREA: London Fields, E8 CLIENT: Residents Committee
A 48 unit mixed-use development in London Fields (directly opposite the Park).
We were approached by a member of an informal Residents Committee, who had been collectively campaigning the Freeholder to stop self-managing and appoint an agent of their choosing. He finally agreed and we were their chosen agent as we were referred by an existing client.
In the twelve months following our instruction we made huge strides forward and resolved most of the properties vast number of longstanding maintenance issues (some of which dated back to completion some four years prior), eliminated unnecessary expenditure and demonstrated large savings on running costs, mediated and (slightly!) improved the fractious relationship between The Freeholder and Residents, drastically improved the turnaround time on all maintenance items, drove home a number of major building improvement initiatives including a completely new door and access system and an overhaul of the roof, put in place a regular meeting and inspection regime involving monthly residents meetings and twice-monthly inspections, and above all – rebuilt trust and confidence amongst residents in the management regime.