SIZE: 14 Units AREA: Clapham, SW11 CLIENT: RMC
Ilminster Gardens comprises of 6 flats and 8 freehold houses that share an underground car park. The development has two companies, one for the leaseholders and one for freeholders, they are bound by a Deed of Contribution (to govern contributions to the estate).
The previous agents had walked away as residents in the two companies had found themselves at loggerheads over how the estate was best run. This isn’t an uncommon problem however the added complication of two clients (in one) with different priorities and goals, always creates a challenge! Where we differed from the previous agent was a willingness to resource the mediation process as well as day-to-day management, and so we put ourselves forward for the tender of new management.
In the 3 months leading up to our official appointment we undertook many meetings with the leaseholders and freeholders. The Deed of Contribution that was set up prior to the sale of the houses was creating more problems than it was solving. An additional Deed of Variation had to be created that solved most of the issues and struck a better middle ground between the two companies. We mediated between the two parties whilst remaining fiercely impartial – no easy task!