OUTSTANDING SERVICE 2018-06-20T02:07:26+00:00

Outstanding Customer Service

We’re customer focussed. In fact, we want our name to be synonymous with awesome service.

Like no other Company in the market, we bend over backwards to make sure our buildings are full of happy residents.

1. RATED ‘GREAT’ ON TRUSTPILOT
We’re top-rated in our sector on Trustpilot, and have a hard-won ‘Great’ rating from around 500 of our customers

2. REGULAR CLIENT FEEDBACK
There’s always room for improvement, and the Directors gather regular structured feedback from our clients on their customer experience. If you feel you want to pass feedback on to a Senior Team Member or Director proactively, it will always be acted upon

3. REFEREE’S
Don’t take our word for it, if you’re thinking about using us; ask for a reference from an existing client. We have lots of existing customers who’d be happy to give a written reference, or speak to you in person. You’re welcome to come and look at some of our existing properties as well if you like, or you can look at more here

4. HAPPY CLIENTS
We have literally hundreds of happy customers. Not all of them, this isn’t possible, but certainly- lots. Our Property Managers are focussed on making sure our residents and owners are happy – and you can read some genuine reviews here

5. PROPERLY RESOURCED
Of course, one of the keys to offering a consistently solid service is that we don’t overwork our property managers, and all of our team deal with a manageable volume of property. They don’t melt down, rarely leave – and so you get continuity.

Contact HAUS to talk about improving the management of your property

And find out why 220 groups of leaseholders and residents already trust us to look after them

All calls are strictly, ‘no-obligation’, and
we’re happy to offer a little advice on next
steps if your inquiry is at an early stage

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